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Level3 OC-192 Emergency Maintenance - Wed, Jan 3rd 2007, 10:20-10:50 PDT |
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Level3 did emergency maintenance (Tkt# 1798870) on the OC-192 SONET Link provides
a portion of our IP transit. The circuit was generating critical errors and the
fibers were literally removed and cleaned.
Since this event occurred in the middle of the Level3 network (and not adjacent
to our network), the BGP routing session was not affected and the Level3 router
was still advertising its routes to our routers. This meant that sites using
routes from our other transit providers were operating normally, while many
of those routing through the Level3 network were not accessible.
This effect was compounded by the fact that other networks also prefer Level3
to reach our network; their BGP routers were telling them that the Level3 network
was intact.
The only way to force failover was to cut our connection to Level3, then re-route
traffic over our remaining transit links.
This issue appears to be completed resolved and Level3 does not anticipate
further maintenance being required on this circuit.
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UPS Maintenance Window - Urgent Control Board Replacement - Thu, Jan 4rd 2007, 18:20-20:30 PDT |
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Tomorrow, January 4th, at 6:00pm the engineering teams and Emerson Power
Systems will be replacing a critical UPS logic board controller on the primary
UPS system that supports the C3 colocation facility.
This replacement is being done as a preventative measure after routine tests
on the system showed results that were slightly outside the normal operating
parameters. As of this moment, we expect no issues from the UPS system, but
we feel that scheduling the replacement as soon as possible is the most prudent
choice at this time.
The maintenance window will begin at 6:00pm sharp and will last approximately
2.5 hours at maximum. A notification similar to this one will be sent as soon
as the work is complete and the UPS system is back online.
Should you have any questions, please feel free to reply to this message or
contact your account manager with any questions.
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